We strongly believe that our key business principles must support healthy and successful client alliances. In our view, well-conceived client alliances begin with certain characteristics that motivate both sides. The ingredients below are what we believe contribute to successful partnering:
Critical Driving Forces. There must be essential strategic forces that push the alliance partners together. Without these forces, there is no reason for an alliance.
Strategic Synergy. Always look for complementary strengths in a potential partner. For the alliance to succeed, the two partners should have more strength when combined than they would have independently. Mathematically stated, it must be "1+1=3." If it isn't, walk away.
Great Chemistry. Your company must have the managerial ability to cooperate efficiently with another company, which in turn must have an equally cooperative spirit. There must be a high level of trust so executives can resolve difficulties.
Win-Win. All members of the alliance must see that the structure, operations, risks and rewards are fairly apportioned in the relationship. Fair apportionment prevents dissension.
Operational Integration. Beyond a good strategic fit, there must be careful coordination at the operational level where plans and projects are implemented.
Growth Opportunity. Is there an excellent opportunity to secure access to new markets, information, technology, or products and services? Does one partner have the know-how and reputation to make the opportunity a reality?
Sharp Focus. There is a strong correlation between success of a customer/vendor relationship and clear overall purpose, concrete objectives, timetables, lines of responsibility and measurable results.
Commitment and Support. Unless top and middle management are highly committed to the success of the relationship, there is little chance of success.